Your choice of contractor can affect just how well your roofing project goes. And given the size and complexity of most roofing projects, you’ll want to make sure you’re hiring the right person for the job. This means taking a closer look at their background, including all the work they’ve done previously. Fields Roof Service, the trusted roof maintenance and installation company in the area, shares what information you should get from your contractor before hiring them.
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References From Previous Clients. These will give you a clearer and better understanding of how a given contractor does their work. If the roofer seems reluctant, or outright refuses to share references, you can take that as a red flag. But even if they’re ready and able to provide them, you should still contact the people referenced in the list as confirmation.
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Make sure the references are about projects they’ve completed recently. Not all contractors can provide consistent work, after all. If the latest good reference is nearly a year ago, you should ask your roofer about it. It’s possible their more recent jobs have been subpar, and are the reason they can’t put in newer references.
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Ask their previous clients about their experience. Were they satisfied with the roof replacement? How much did the project run over the budget? Make sure to ask them about their interaction with the roofing crew, as well. Were they professional and would you hire them again? Knowing the answers should give you a preview of what YOUR own experience will be like.
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Supplier References. These are just as important as client references. The supplier would know about the financial solvency of the roofer. Ask them how the contractor does business, and whether they pay their bills promptly. Read between the lines to see how the supplier actually feels about the contractor.
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Reviews from Related Industry Organizations. Visiting the Better Business Bureau® website offers a simple way to read more about your roofer and their workmanship quality. Check their rating with the organization, and see if they have customer complaints that haven’t been resolved yet. These should give you an idea about their customer service.
Schedule Your Roof Consultation Now
From installing a modified bitumen roof to replacing an asphalt shingle one, Fields Roof Service will make sure the work goes on without a hitch. Our customer-centric approach and commitment to quality service are the reason we remain one of the leading roofers in the area. Call us today at (253) 852-4974 or fill out this contact form to schedule your roof evaluation. We proudly serve Kent and the rest of Western Washington.
